Last updated: June 22, 2023
National Alliance on Mental Illness (NAMI) NYC Helpline
Basic Information
Provider Name
National Alliance on Mental Illness (NAMI)
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Region
New York City
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type / category
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waitlist
No wait / Can access immediately
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Phone Number
No data in the system
Business Hours
Monday – Friday, 10am to 6pm
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Service Provider
Text, Phone, & Chat Lines
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service provided by
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Services
Individual therapy
Family / Couples Therapy
Group Therapy
Crisis Support
Mental Health Professional
Trained Volunteer
Medication Management Services
Text Service
Support Group
Peer Support
Guided Self-Help
Chat Service
Peer
Currently Unknown
App
Hotline
Service Description
The NAMI NYC Helpline is a free service providing support to individuals in the New York area. Calls are confidential and answered by trained family members and people living with mental illness. They respond to all voicemails, so please leave one if your first call is not answered. Through this hotline you can connect with someone who understands and who will listen, find help navigating NYC’s mental health system, from people with personal experience, get referrals for mental health services, housing, and legal assistance, and learn about NAMI NYC classes, support groups, and events.\n
Remote / Virtual
Yes
Operating system
No data in the system
Licensed providers
Yes
No
Website and social links
Website
No data in the system
Cost and insurance
Is this service free?
Yes
No
One-time cost
No data in the system
subscription cost
No data in the system
discount code
No data in the system
Insurance
No insurance needed
Medicare
Medicaid / Public Insurance
Private insurance
No data in the system
Type of insurance
Sliding scale
Fee waiver
Transportation assistance
None
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Service and treatments
Service Focus
Various Concerns
Addiction / Substance Misuse
Attention Problems
Coping with COVID-19
Coping with Mental Health of Others
Crime Victimization
Crisis Support
Depression
Domestic Violence
Gender-Based Harassment
Grief / Bereavement
Eating Disorders
Parenting
Relationship Difficulties
Serious Mental Illness
Autism Spectrum Disorder
Anxiety
Child Abuse or Neglect
Coping with Natural Disasters
Coping with Race Related Stress / Trauma
Sexual Abuse/Assault
Stress
Suicide
Trauma
Weight Management
Co-occurring Mental and Substance Use Disorders
Managing Medical Conditions (e.g., chronic pain, sleep problems)
Disruptive Behavior and/or Conduct Problems
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Research-supporter treatments
Cognitive Behavioral Therapy
Acceptance and Commitment Therapy
Interpersonal Psychotherapy
Prolonged Exposure
Cognitive Processing Therapy
Mindfulness
Motivational Interviewing
Trauma-Focused Cognitive Behavioral Therapy
Dialectical Behavior Therapy
Exposure and Response Prevention
Parent-Child Interaction Therapy
Solution-Focused Brief Therapy
Psychoanalytic
Psychodynamic
No data in the system
Identities and Special Services
Age group
Adults
Young Adults
Children
Adolescents / Teens
Seniors / Older Adults
All
Racial or Ethnic groups
Asian
Black
Indigenous
Latino / Hispanic
No specialized services
Gender identities
Men
Women
Transgender
Genderqueer
Agender
No specialized services
Currently unknown
Sexual orientations
Gay
Lesbian
Bisexual
Transgender
Queer
Questioning
Non-binary
Asexual / Aromantic
No specialized services
Currently unknown
special groups
Frontline Workers
Healthcare Workers
Military
Veterans
Homelessness
Undocumented Individuals
Foster Care / Adoption
Parents
Accessibility
language
English
Spanish
Arabic
American Indian
Chinese
Creole
Farsi
French
German
Greek
Hebrew
Hindi
Italian
Japanese
Korean
Polish
Portuguese
Russian
Tagalog
Vietnamese
American Sign Language
Access
Asian
Black
Indigenous
Latino / Hispanic
No specialized services
Deaf or Hard of hearing
Intellectually / Developmentally Disabled
Physically Disabled
Visually Impaired